Where will my mould be done?
At any of our events or at our work shop in Devon. We no longer do home visits.
How long does it take?
Taking the mould itself is approximately ninety seconds per hand/foot (larger moulds take longer). Average is approximately fifteen minutes total for two castings.
Is the mould safe for my baby?
Yes, we use a substance called 'Alginate' which is medically approved. It's an amazing product made from seaweed and is hypoallergenic for most skin
types. With it's rapid mould making, the details are incredible. They use it to make prosthetic limbs and in the dentistry to make teeth impressions. Moulds
can be taken from any age.
How do I pay?
Payment in full via, Bank transfer, Cash or Card.
How long before my keepsakes are complete?
Keepsakes are ready for collection the next date we are at the store unless told otherwise.
Do you offer gift vouchers?
Yes, these can be purchased in any values and be used as either full or part payment.
Can I order extra sets for family or friends?
Yes. You can order on the moulding day.
What should my child wear?
Sleeves and trousers that can be rolled up. Generally it is not messy.
Wet wipes are also handy although we do carry our own.
Payment in full when ordering.
How do we get your foot or handprint?
Upon ordering your hand or footprint piece we will take an inkless print of the hand/foot.
How do we get your fingerprint?.
Upon ordering your Fingerprint piece we will take the print using Fingerprint putty.
PLEASE NOTE :- WE DON'T DO UNDER THREE YEARS OF AGE FOR FINGER PRINTS.
What is the difference between fine silver & sterling silver?
Sterling silver contains 92.5% silver, the rest being other metals added for strength. Fine silver is 99.9% silver is so much softer. All our fine silver pieces
are stamped '999' - the mark for 99.9% fine silver. All our links for chains or bracelets are sterling silver & are marked '925' by the manufacturer as confirmation of this.
Can you make me a piece using an existing hand or foot ink or paint print that I have?
Yes, send us a copy (or scan via email) of your prints, this can be any image including a childs drawing and we will miniaturize them and put them onto a piece of your choice.
Are all of the pieces handmade?
Yes, each piece is made by hand. Nothing is machine made, this ensures that every single item is unique and no two look the same. Unlike mass produced jewellery found in shops, each of our pieces has its own unique look, which one would expect with a handcrafted item.